FAQ

Questions Customers Ask Us Most

Everything you need to know about MOQ, sampling, materials, OEM/ODM, quality control and shipping before you reach out.

What is your minimum order quantity (MOQ)?
Our low MOQ starts from 50 pieces per style/color for most PU, vegan leather and canvas bags, and 100-200 pieces for full-grain leather goods — accessible for small brands, startups and independent designers.
How fast can you make a sample?
For most designs we provide a sample in 7 days once artwork, materials and specs are confirmed. Complex hardware, embossing or tooling may add 2-3 extra days.
Do you offer OEM and ODM services?
Yes. As an OEM ODM handbags factory we can produce your own designs exactly to spec (OEM), or work from our library of 300+ existing styles that you customize with your logo, hardware, lining and packaging (ODM/private label).
What materials do you use, and are they eco-friendly?
We work with full-grain and top-grain leather, LWG-rated tanneries, water-based PU/vegan leather, recycled and organic cotton canvas, and recycled nylon/RPET. Eco-friendly materials and REACH/AZO-free dyes are available on request.
Can you produce private label handbags with our own logo and packaging?
Yes. As a private label handbag manufacturer we offer custom hardware engraving, woven or leather labels, hangtags, dust bags, and branded gift boxes, so the finished product ships under your brand, not ours.
What is your production capacity and lead time for bulk orders?
Our factory runs multiple production lines with a monthly capacity of roughly 30,000-50,000 units. Standard bulk lead time is 25-35 days after sample approval and deposit, depending on order size and material availability.
How do you control quality before shipment?
Every order goes through in-line inspection during cutting and sewing, a pre-shipment AQL 2.5 inspection, and 100% hardware/zipper function testing. Third-party inspection (SGS, Bureau Veritas, Intertek) can be arranged on request.
Which shipping methods and Incoterms do you support?
We ship EXW, FOB Shenzhen/Guangzhou, or CIF to your port, and can arrange DDP door-to-door for smaller trial orders via air or express courier, plus sea freight (FCL/LCL) for bulk wholesale orders.
Can you match a specific color or existing product I already have?
Yes. Send a Pantone reference, fabric swatch, or the physical item itself, and we will match color and, where possible, texture before bulk production begins — confirmed on a physical sample first.
Do you require a deposit, and what payment methods do you accept?
Most orders require a 30-50% deposit to begin production, with the balance due before shipment. We accept bank transfer (T/T) and, for smaller trial orders, PayPal or other agreed methods.
Is my design or tech pack kept confidential?
Yes. We sign NDAs on request and do not reuse a client's specific tech packs, prints or hardware molds for other customers.
Do you work with brands that don't have a finished tech pack yet?
Yes, this is common. Send us a reference photo, sketch or description of what you want, and our pattern-making team can develop the tech pack and first sample from there.

Still Have Questions?

Message us directly on WhatsApp, Telegram or email — we usually reply within one business day.